Privacy policy | Verifume

Last Updated: [April 19, 2018]

Verifume Privacy Policy

Note: As more fully described in this Privacy Policy, Verifume will not (i) use any of our User’s Sensitive Business Information except to provide the Services, and (ii) we will not license or sell any of our customer’s Personally Identifiable Information to a third party for their separate commercial use except as expressly set forth in this Privacy Policy or with a User’s permission.

Introduction. This Privacy Policy discloses the privacy practices of Verifume Corp. (referred to as “Verifume” or “us” or “we” or "Company"), including as related to the verifume.com website (and all other Verifume related websites) (collectively, the “Site”), the Verifume mobile application (as further defined below, the "App") and related Content and other Services (each defined below) made available by Verifume for use within the fumigation industry. Verifume respects the privacy of its Users, and we created this privacy policy (the "Policy") to explain how we collect, use and disclose your information when you access the Site and the App and use the Services. The Policy is only applicable to our Site, the App and our Services and not to any other website, service or online platform. BY DOWNLOADING, REGISTERING WITH, ACCESSING OR UTILIZING THE SITE OR THE APP, SUBMITTING ANY INFORMATION OR COMPLETING ANY FORMS VIA THE SITE OR THE APP, OR OTHERWISE UTILIZING ANY OF THE SERVICES, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE LEGALLY BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT WISH TO BE BOUND BY THIS POLICY, PLEASE EXIT AND CEASE ALL USE OF THE SITE, THE APP AND ALL RELATED SERVICES NOW. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THIS PRIVACY POLICY BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THE SERVICES
Definitions. The following terms shall have the following meanings for purposes of this Privacy Policy. Capitalized terms not defined in this Section are defined elsewhere in this Privacy Policy or in the Terms of Use applicable to the Services.

"Affiliate(s)” means Verifume’s owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers and advertising providers, and includes (without limitation) all parties involved in creating, producing, and/or delivering the Site.

“App” means the software application currently known as “Verifume” that may be downloaded, installed or is otherwise accessible on a User’s computer or mobile device via the Site, the Apple App Store, the Google Play Store, or other similar platforms.

“Content,” means any content, material, information, data, instructions, media, article, post, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by Users on or through the Site or App but excludes User Material.

“Sensitive Business Information” means a User’s specific pricing terms related to a specific job or end customer service offering, provided that Sensitive Business Information does not include any of the foregoing terms or information if aggregate and anonymized.

"Services" means (i) the Site, (ii) the App, (iii) all Content, (iv) any specific service or offering that may be provided by Verifume via the Site or the App, which may include Premium Features, (v) any support services and related technologies that may be provided by Verifume in its sole discretion for maintaining and monitoring your use of the foregoing, and (vi) any other services or offerings that Verifume may provide from time to time via the Site or the App.

“User” or “you” or “your” (and similar terms) means any person or entity that visits, views, uses or accesses any portion of the Site, the App or any of the other Services. "User" shall include employees or agents of an entity that registers to use any of the Services to the extent such individuals share their personal information with Verifume as set forth herein.

“User Material” means the content, material, information, data, instructions, media, article, post, communications, software, photos, video, graphics, music, sounds, and other material that a User may import, upload or otherwise provide to the Service in connection with a User’s use of the Services.

Modification of Privacy Policy; Notice of Changes. Verifume reserves the right to change this Privacy Policy at any time and for any reason. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to posting the revised Privacy Policy on the Site and/or the App. User acknowledges and agrees that it may be required for User to maintain a valid email address as a registered user and that this is User’s responsibility. It is also User’s responsibility to review the Site and/or the App and this Privacy Policy periodically and to be aware of any modifications. User’s continued use of the Services after such modifications will constitute User’s (i) acknowledgment of the modified Privacy Policy; and (ii) agreement to abide and be bound by the modified Privacy Policy.
Types of Information Collected. In order to better provide Users with Verifume’s numerous Services, Verifume collects two types of information about Users: Personally Identifiable Information and Non-Personally Identifiable Information (collectively referred to as “User Information”). Verifume’s primary goals in collecting information from User are to provide User with a smooth, efficient, and customized experience while using Verifume’s Site and/or the App, to provide the Services and to collect information related to the Services.

4.1 Personally Identifiable Information. Personally Identifiable Information refers to information that lets Verifume know the specifics of who Users are. When User engages in certain activities on the Site or the App, such as contacting Verifume via the provided forms or sending Verifume an email, Verifume may ask User to provide certain information about User by filling out and submitting an online form. If User elects to engage in these activities, however, Verifume may ask that User provide personal information, such as first and last name, organization name, email address and telephone number. Depending upon the activity, some of the information Verifume asks User to provide is identified as mandatory and some as voluntary. If User does not provide the mandatory data with respect to a particular activity (for example, subscribing to a Premium Feature or purchasing any paid Services), User will not be able to engage in that activity. Users may be required to provide additional personally identifiable information to become a User and to use certain Services. We will collect certain Personally Identifiable Information as required to process User payments for Premium Features and other paid Services in accordance with our Terms of Use. Our Terms of Use may also describe other Personally Identifiable Information that may be required from Users.

4.2 Non-Personally Identifiable Information. Non-Personally Identifiable Information refers to information that does not by itself identify a specific User. Verifume gathers certain Non-Personally Identifiable Information about Users based upon their access to and use of the App and/or the Site, including, but not limited to: traffic data, location data, logs, communication data, the resources that a User accesses and uses on or through the App and/or the Site, the website's Uniform Resource Locator ("URL") from which User just came, to which URL User next goes, what browser User is using, and User’s Internet Protocol ("IP") address. It can also include including information about your mobile device and internet connection, including the device’s unique device identifier, operating system, browser type, and mobile network information. This information can be compiled and analyzed on both a per-user and an aggregated basis. We may also collect other Non-Personally Identifiable Information. In certain cases we may combine Non-Personally Identifiable Information with Personally Identifiable Information in which case all resulting or connected data will be considered Personally Identifiable Information.

4.3 Information from Third Party Sites. We may collect, store and use certain User Information from third party sites and services that are accessible via or integrated with the Site or the App or are contemplated by use of the Services (e.g. Google accounts, etc.), including information that may be transmitted by such third party sites in connection with use of the Services. We may also receive access, store and/or use User Information that is collected by third party service providers and our other vendors related to your use of the Services (e.g. Google Analytics, Stripe, etc.).

5. Collection of User Information.

5.1 Disclosure of Personally Identifiable Information. Verifume generally does not collect any Personally Identifiable Information about a User unless that User voluntarily provides it to Verifume or it is related to use of a Service in connection with an integrated third party site or account. User provides certain Personally Identifiable Information to Verifume when User (i) downloads the App; (ii) submits or provides/imports information through the Services, including information provided at the time of registering to use the Site or the App; (iii) uses the Services, including to provide services and offerings to its end customers (and such information may include your end customer information and information related to the services you provide); (iv) transmits other information by telephone or email, including Verifume’s “contact us” web form; (v) connects third party accounts or facilitates access by the Site or the App to such third party sites; (vi) subscribes to certain Premium Features or other paid Services, or (vii) provides it via other methods Verifume may request or allow from time to time. Verifume may also collect information from a User at other locations on the Site or the App that state that such information is being collected. In certain cases, we may collect Personally Identifiable Information related to your use of the Services automatically after you have subscribed to or purchased a Premium Feature or other paid Service (e.g. we may identify Users after purchase of a Premium Feature or paid Service to ensure that payment has been made and User is using the Premium Feature or Service in accordance with its terms).

5.2 Automatic Collection of User Information. In addition, Verifume may also automatically collect, including through third party service providers (e.g. Google Analytics), certain User Information, including Personally Identifiable Information. Such User Information may be collected when you use the Services and may not require you to provide or input specific information. Verifume may use User Information to diagnose problems with the Services and to improve and market the Services and as otherwise set forth in this Privacy Policy.

5.3 Other Potential Methods for Collecting User Information. Verifume, and/or its Affiliates or its service and technology providers may use various methods to collect Personally and Non-Personally Identifiable Information about Users. These methods may include, but are not limited to (i) cookies - a small text file containing a string of alphanumeric characters placed on User’s computer or mobile device that identifies User’s web browser; (ii) analytics and user tracking technologies that may allow us to monitor what actions Users take on the Site or the App; (iii) log Files – information, which is automatically reported by User’s web browser each time User views a web page, possibly including, but not limited to, User’s IP address, browser type and language, number of clicks, domain names of websites visited, pages viewed, and the order of those pages, the amount of time spent on particular pages, the date and time; (iv) clear gifs - web beacons, which are pieces of data used to track the online usage patterns of Users anonymously, and which may also be used in HTML-based emails sent to Users to track which emails are opened by recipients; (v) third party service-based technologies and information, including, but not limited to, linked services (such as Google Accounts) that User authorizes to share information about User with Verifume; (vi) other social media or third party site connects or authorizations to share information’ (vii) other available technologies that may be integrated into the Site or the App; and (viii) requests for data or information collected through the Services.

5.4 App Information. We may collect certain User Information when you use our App. Such Information may include:

Device Information. We collect information from and about the devices you use. For example, we collect:

information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone;
information from device sensors, such as accelerometers, gyroscopes, compasses, microphones, and whether you have headphones connected; and
information about your wireless and mobile network connections, such as mobile phone number, service provider, and signal strength.

Device Phonebook. Because the Services allow you to send messages, we may collect information from your device’s phonebook.
Camera and Photos. Many of our services require us to collect images and other information from your device’s camera and photos. For example, you won’t be able to send upload photos from your camera roll unless we can access your camera or photos. Images uploaded by you, such as avatar images, job site photos, pictures of documents, etc. will be processd and retained by Verifume and/or its Affiliates in order to provide our service. You can request permanent deletion of your uploaded images via our contact form.
Location Information. When you use our services we may collect information about your location. With your consent, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.

6. Use of User Information.

6.1 General. Verifume will use User Information to:

Provide and operate the Services;
Enable You to access and use the Services, including to facilitate communication with your end customers;
Deliver information to User and to contact User regarding administrative notices;
Respond to Your requests, inquiries, comments and concerns;
Evaluate and improve the Services, and our other products and services and to develop new products, services, features and benefits;
Provide technical, product and other support for the Services;
Provide You with special offers and other information about the Services as well as other products, events and services of ours and our Affiliates;
Identify usage trends and for data analysis, including for purposes of research, audit and reporting;
Process and credit cards and other payment transactions;
Comply with our legal obligations, resolve disputes, and enforce our agreements; and
For our business and commercial purposes subject to any limitations set forth below.

We may also match or combine User Information that You provide with information that we obtain from other sources or that is already in our records, whether collected online or offline or by predecessor or affiliated group companies, for the purposes described above.

6.2 Sensitive Business Information. Verifume shall only use a User’s Sensitive Business Information to provide and operate the Services and otherwise allow you to access and use the Services. Notwithstanding the foregoing, Verifume may use User data or information provided that it is used on an aggregated or anonymized basis, including for purposes of performing research and analysis related to trends within the fumigation industry. Nothing herein shall limit Verifume from setting its own general pricing or using aggregated or anonymized User Information for its pricing or commercial purposes.

7. Sharing of User Information. Verifume may share and disclose User Information with third parties, including as follows:

With Your Customers. If you use the Service to communicate with your customers, we may share certain User Information in such communications as required by the Services or as provided by you.
Our Service Providers. We may engage third parties to provide the Services and we may provide User Information to them in order to provide the Services (e.g. website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, etc.).
Affiliates. We may share your User Information with our Affiliates who will use such information in accordance with their own privacy policies.
Partners. We may share only your Non-Personally Identifiable Information with our corporate partners and other third or for their business or commercial purposes. This may include the selling of anonymous and/or aggregated data to these parties.
Corporate and Asset Transactions. If we sell all or substantially all of our business or sell or transfer all or a material part of our assets, or are otherwise involved in a merger or transfer of all or a substantial part of our business, we may transfer all information we have collected and stored, including User Information, to the party or parties involved in the transaction as part of that transaction.
Other Uses. We may share your User Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our Terms of Use; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
With Your Consent. We may share Personally Identifiable Information with other third parties for their commercial purposes with your consent and/or permission as may be requested or presented to you from time to time.

8. Updating and Correcting Information. Verifume believes User should have the ability to access and edit the Personally Identifiable Information that you have provided to Verifume. User may contact Verifume to determine what Personally Identifiable Information we have on User by contacting Verifume through the appropriate contact information or web forms located on the Site and/or the App.

Please include first and last name, address, and email address when contacting Verifume. Verifume encourages User to promptly update User’s Personally Identifiable Information if it changes. In addition, it may be impossible to completely delete User’s Personally and Non-Personally Identifiable Information without some residual information because of reasons including, but not limited to, server backups and disaster recovery. User acknowledges that altering, updating or deleting any Personally or Non-Personally Identifiable Information may alter the functioning or operation of the Services for User.

9. User Choices on Collection and Use of Information.

9.1 Email(s). Verifume may, from time to time, send User email(s) regarding Verifume’s products and services or the Services. If User does not want to receive such mailings, simply contact Verifume as set forth in this Privacy Policy or as set forth in such emails.

9.2 Disabling Cookies. User also has choices with respect to cookies, as described below. By modifying browser preferences, User may have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If User chooses to reject all or some cookies, some parts of Verifume’s Services may not work properly in User’s case.

9.3 Opt-Out. At any time, you may opt out of allowing us to use your Personally Identifiable Information by contacting us at the information set forth below in Section 14. We will process your request within a reasonable time. However, please note that in certain instances, we may have already used or shared your Personally Identifiable Information consistent with this Policy prior to your opt out. In addition, you may not be able to use the Services if you opt-out.

10. Security of Information. The importance of security for all Personally and Non-Personally Identifiable Information associated with Verifume’s Users is important to Verifume. Verifume values the privacy and security of User Information and uses reasonable efforts to protect User’s Personally and Non-Personally Identifiable Information so that it is secure. However, User acknowledges that no data transmission or hosting over the Internet or any wired or wireless network can be guaranteed to be 100% secure and neither can the storage of such data or information. As a result, while Verifume strives to protect User’s Personally and Non-Personally Identifiable Information, User acknowledges that (i) there are security and privacy limitations of the Internet and mobile platforms which are beyond Verifume’s control; (ii) the security, integrity and privacy of any and all information and data exchanged between User and Verifume through the Services and data and information that is stored by Verifume cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit or in rest by a third party. AS A RESULT, WITH REGARD TO THE SECURITY AND INTEGRITY OF PERSONALLY AND NON-PERSONALLY IDENTIFIABLE INFORMATION, USER USES THE SITE, THE APP AND ALL OF THE OTHER SERVICES AT USER’S OWN RISK.

11. Additional Information on Cookies.

11.1 General Information. When User uses the Sites, Verifume may store cookies on User’s computer in order to facilitate and customize User’s use of the Sites. A cookie is a small data text file, which a web site stores on User’s computer's hard drive (if User’s Web browser permits) that can later be retrieved to identify User to Verifume. The cookies make User’s use of the Sites easier, make the Sites run more smoothly and help Verifume to maintain and operate secure Sites, although Verifume makes no such guarantees about the Sites’ operation. User is always free to decline Verifume’s cookies if User’s browser permits, but some parts of the Sites may not work properly in that case. To learn more about cookies, including how to enable cookies, change your browser settings and find and delete cookies on your hard drive, please refer to your web browser’s help menus or visit www.allaboutcookies.org. By using the Site, you are deemed to unambiguously agree to its use of any cookies that you do not disable.

11.2 Third Party Cookies. As part of your use of the Services, certain service providers may place a separate cookie on your computer (e.g. Google Analytics, Stripe).

12. Third Party Providers; Scope.

12.1 Third Party Providers. As described above, we may use third party service providers to facilitate use and operation of the Site and/or the App and for other Services related activities. Your User Information may be provided to and used by such third parties. For example, we may use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

12.2 Scope of Privacy Policy. This Privacy Policy only addresses the use and disclosure of information Verifume collects from Users. Other sites, including but not limited to those of Verifume’s Affiliates and other sites available through the Site or the App, have their own privacy policies and data collection use and disclosure practices. Please consult each site's privacy policy, including, without limitation, those set forth above. Verifume is not responsible for the policies or practices of third parties. User should contact these advertisers, Providers, or other third parties directly if User has any questions about the use of the information that these third parties collect.

13. Do Not Track Disclosures; California Requirements.

13.1 Do Not Track. Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. For information about Do Not Track, visit www.allaboutdnt.org. At this time, Verifume does not respond to Do Not Track browser settings or signals. In addition, Verifume may use other technology that is standard to the Internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to the Site or one of the affiliated pages hosted at the Verifume domain. Those tools may be used by us and by third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal.

13.2 Request of Information for California Users. California Civil Code Section 1798.83 entitles California users to request information concerning whether a business has disclosed certain information about you to any third parties for the third parties’ direct marketing purposes. California users who wish to request further information in compliance with this law or have questions or concerns about our privacy practices and policies may contact us as specified in the “How to Contact Us” section below.

14. Miscellaneous Issues.

14.1 Age Policies. User must be at least 18 years old to have Verifume’s permission to use any of the Services. Verifume’s policy is that Verifume does not knowingly collect, use or disclose any Personally Identifiable Information (or other information) about Users that are under 13 years of age.

14.2 Server Host Country. The Site and App are hosted in the United States. If User is visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law please note that User is transferring personal data to the United States which does not have the same data protection laws as the EU, or other nations, and by providing personal data to Verifume, User consents to: (i) the use of User’s personal data for the uses identified above in accordance with this Privacy Policy; and (ii) the transfer of User’s personal data to the United States as indicated above.

14.3 Questions or Concerns About this Privacy Policy. If you have any questions about this Privacy Policy, contact Verifume at the contact information set forth below, or through the contact information provided on the Site.

[Verifume@gmail.com – www.verifume.com]

14.4 Terms of Use. Your use of the Services is also subject to, and you agree to, our Terms of Use applicable to the Services.

BY USING THIS SITE, THE APP AND/OR SUBMITTING ANY INFORMATION OR COMPLETING ANY FORMS VIA THE SERVICES, USER AGREES TO BE BOUND BY THIS PRIVACY POLICY. IF USER DOES NOT WISH TO BE BOUND BY THIS PRIVACY POLICY, PLEASE EXIT THE SITE AND/OR THE APP NOW AND CEASE ALL FURTHER USE THEREOF. USER’S AGREEMENT WITH US REGARDING COMPLIANCE WITH THIS PRIVACY POLICY BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF USER’S USE OF ANY OF THE SERVICES.